1.The screen speed and navigation of the Android phone cannot be displayed normally when the screen is on or in the background?
The speed information and navigation information of the meter are derived from the GPS positioning of the mobile phone. Please check whether the following permission settings of the mobile phone are correct.
one. Whether the permission to always allow access to location information is enabled, the operation method is as follows (different mobile phone models vary):
1. Click on the mobile phone [Settings]-[Location].
2. Turn on "On" and click [Add permissions].
3. Click "ThinkerRide".
4. Select "Allow all the time".
two.[Sumsang mobile phone] Allow the background activities of the "ThinkerRide" APP, the operation method is as follows (different mobile phone models are different):
1. Sumsang mobile phone [Settings]-[General management].
2. Click [Battery].
3. Click [Background usage limits].
4.Click [Auto run apps].
5.Turn on "ThinkerRide".
There are differences in the setting steps of other mobile phones, but as long as you find the corresponding permissions and set them correctly, you can solve the problem of the mobile phone's screen or background operation, and the speed and navigation of the instrument cannot be displayed normally;
one. Whether the permission to always allow access to location information is enabled, the operation method is as follows (different mobile phone models vary):
1. Click on the mobile phone [Settings]-[Location].
2. Turn on "On" and click [Add permissions].
3. Click "ThinkerRide".
4. Select "Allow all the time".
two.[Sumsang mobile phone] Allow the background activities of the "ThinkerRide" APP, the operation method is as follows (different mobile phone models are different):
1. Sumsang mobile phone [Settings]-[General management].
2. Click [Battery].
3. Click [Background usage limits].
4.Click [Auto run apps].
5.Turn on "ThinkerRide".
There are differences in the setting steps of other mobile phones, but as long as you find the corresponding permissions and set them correctly, you can solve the problem of the mobile phone's screen or background operation, and the speed and navigation of the instrument cannot be displayed normally;
2.The Bluetooth icon on the meter flashes and other mobile phones cannot connect with the meter?
This usually happens because the Bluetooth connection is not completely disconnected from the meter after using the iPhone to connect to the meter, so you need to ignore the meter's Bluetooth in the iPhone. The operation method is as follows:
1.Click on iphone [Settings]-[Bluetooth].
2.Click the icon at the end of the Bluetooth name of the meter.
3.Click "Forget this device".
4.Click "Forget Device".
1.Click on iphone [Settings]-[Bluetooth].
2.Click the icon at the end of the Bluetooth name of the meter.
3.Click "Forget this device".
4.Click "Forget Device".
3.Why can't my phone find the device?
First, open the Smart meter's Bluetooth connection page (the following page), and check "CONNECTED WITH DEVICE" to confirm whether it has been connected to other mobile phones. If you have connected with other mobile phones, you can actively disconnect the Bluetooth connection from the meter at this time, and then try to use the mobile phone to search for the device to reconnect to the meter;
4.Why does the speed display as an "icon" instead of a number?
When the mobile phone GPS signal is weak (such as tunnel and garage), which makes it impossible to obtain speed information in real time, the instrument speed is displayed as "--";
When the riding speed exceeds 99 km / h, the instrument speed will remind of "overspeed".
When the riding speed exceeds 99 km / h, the instrument speed will remind of "overspeed".
5.After the instrument is connected with iPhone Bluetooth, the instrument cannot display SMS, wechat and other application messages normally？
The reason is that the iPhone is not set to "Always" display notifications;
Step 1: open iPhone [Settings] - [Notifications].
Step 2: click "Show Previews".
Step 3: select "Always".
Step 1: open iPhone [Settings] - [Notifications].
Step 2: click "Show Previews".
Step 3: select "Always".
6.What if I have other questions?
Please in the APP [My]-[Settings]-[Feedback]
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