1.How do we collect and use your information
Personal information refers to all kinds of information recorded by electronic or other ways, the personal information can be alone or combined with other information to identify specific natural person or reflect activities of a specific natural person, sensitive personal information belonging to personal information includes personal biometric information (such as fingerprints, face and voice prints), identification number, bank accounts, property information, transaction information and whereabouts trajectory (such as residential and office address), etc.
We will only collect and use your information for the purposes listed in this statement:
1.1 When you register your THINKERRIDE ID, we will collect your email. This information is collected to help you complete the registration of THINKERRIDE ID, so that we can provide services and protect the security of your ID. Your real email is personal sensitive information, and such information is collected to confirm your identity (such as receiving verification code). If you do not provide this information, you may not be able to use our services properly.
1.2 When you bind the software to your vehicle, we will collect the SN code and brand model of your vehicle. Such information is collected in order to determine the corresponding relationship between you and your vehicle, so that we can provide you with correct vehicle-related services.
1.3 when you use this software under a particular function or cars, to ensure your normal services, we will collect your device information (information related to your equipment, including equipment type, model name, system and performance information, etc.), vehicle information (information related to your vehicle, including SN code number, firmware version, brand model, motor, car machine system version, battery power, speed, etc.), log information (journal, fault log, service operation), location information (country code, city code and the geographical location), The above information is the basic information that must be collected to provide you with services. Such as:
1.3.1 When you use location-based features, such as the historical track feature, we will collect the geo-location information of your vehicle for the service requested by you. The geo-location information of the vehicle is personally sensitive information, which may identify your personal location information by itself or in combination with other information. If you do not provide such information, you may not be able to use the service function normally.
1.3.2 When you use the map and location function, we will collect the geo-location information of your vehicle and your device, so that you can intuitively understand the positioning information of you and your vehicle.This will happen even if the app is closed or not in use.
1.3.3 when you use the other functions that not based on the location information, such as vehicle management, OTA upgrade, tire pressure monitoring, battery information, estimated mileage, etc, we will collect your vehicle SN code, motor number, machine number, center control version, firmware version, car machine system version, car battery, speed, fault journal, service log, operation log and other information, in order to provide you the requested services well.
1.4 When you use the GO function, we will collect the geo-location information of your vehicle, the geo-location information of your device, vehicle travel speed, vehicle travel time, battery power and other information, so that we can correctly record your riding course and provide navigation services.
In addition, in accordance with relevant laws, regulations and national standards, we may collect and use your relevant personal information without seeking your authorized consent:
1.5 In order to ensure that the application is in the background running state and the terminal device Bluetooth or WiFi connection, and the terminal device can synchronously display mobile phone calls, SMS and other information. We use a certain frequency to send a broadcast through the system to wake up the application's self-startup or associated startup behavior. At the same time, in order to establish communication with intelligent terminal devices and improve your riding experience, we need to read DHCP information.
1.6 After the application is connected to the meter, it can display calls, short messages, and other application notifications on the meter simultaneously across devices. Therefore, you need to obtain the message rights of your mobile phone notification bar and the application list rights of the device. If you do not enable this mobile phone right, you cannot display calls, short messages, and other application notifications across devices on the meter.
a) Relevant performance of the obligations stipulated by laws and regulations of the personal information controller;
b) Those directly related to national security and national defense security;
c) Those directly related to public safety, public health and major public interests;
d) Those directly related to criminal investigation, prosecution, trial and execution of judgment;
e) For the purpose of safeguarding the major legitimate rights and interests such as the life and property of the subject of personal information or other individuals that of difficulty to obtain authorization and consent of the person;
f) The personal information involved is disclosed to the public by the subject of personal information;
g) Information necessary to sign and perform the contract according to the requirements of the subject of personal information;
h) Collecting personal information from legally disclosed information, such as legitimate news reports, government information disclosure and other channels;
i) Information necessary to maintain the safe and stable operation of the product or service provided, such as the discovery and disposal of faults of the product or service;
j) The person controlling personal information is a news agency, and it is necessary for it to carry out legitimate news reports;
k) The personal information controller is an academic research institution, which carries out statistics or academic research for the public interest, and provides the results of academic research or description to the outside world, and carries out the standardized processing of the personal information contained in the results.
1.7 In order to enable you to continue to receive the latest services, we may use your application version information and mobile phone model to provide upgrade services for the application. At the same time, we may collect and connect a list of your smart devices in order to provide you with the upgrade capabilities of your smart devices to ensure that you use the latest version of the Service (including those that can be updated).
1.8 When you use the language assistant to make a voice call to a mobile phone contact during the ride, you need to obtain the mobile phone microphone rights and contact rights.
1.9 In addition, the following permissions may be triggered when using this app. In order to enable you to better manage your information, we will notify you of the purpose of the use of the device at the time of application during the use of the product, and do not open your use rights. This may affect your service. Please set your permission." Change the authorization status on the System Rights Management page.
The following are the details of the relevant functions and calls for your reference:
a) External storage space: Access to photos and files on the device.
b) Location permission: Used to determine the area, map navigation, discover nearby smart devices, and discover nearby WLAN list.
c) Camera permission: used to scan the QR code for device connection.
d) Microphone permission: Enable the intelligent voice assistant.
e) Read the call permission: used to display the call information synchronously on the terminal device.
f) Enable the WLAN permission: It is used to connect the WIFI sent by the device for device communication when the device is quickly connected.
g) Enable Bluetooth permission: used to quickly connect the Bluetooth signal of the device for device communication; For smart devices connected via Bluetooth, Bluetooth permission communication is also required.
h) Suspension window permission: When the user displays the real-time interface in the window, it is used to display in the window.
i) Information necessary to maintain the safe and stable operation of the product or service provided, such as the discovery and disposal of faults of the product or service;
j) The person controlling personal information is a news agency, and it is necessary for it to carry out legitimate news reports;
i) Microphone permission: Enable the intelligent voice assistant.
j) Contact rights: Used to call mobile phone contacts through the voice assistant.
2. How do we store your information
2.1 Term of information storage
In general, we retain your personal information only for the period of time necessary for the purpose, such as:
Email: If you need to use THINKERRIDE service, we need to keep your email at all times to ensure your normal use of the service. After you cancel your ID of THINKERRIDE, we will delete your personal information.
Geo-location: If you need to use the function of THINKERRIDE based on location information, we need to always save your geographic location information to ensure your normal use of the service.
When our products or services stop operating, we will inform you in the form of push notifications, announcements, etc, and within a reasonable period of time, we will delete your personal information or deal with an anonymous (so-called "anonymous", refers to the technical processing of personal information, makes the personal information subject cannot be identified, and after processing the information cannot be recovery process. Personal information obtained after anonymous processing does not belong to personal information).
3. Information security
We strive to ensure the security of our users' information to prevent information loss, improper use, unauthorized access or disclosure.We collect, use, store, and transmit user information on a "minimum" basis, and inform you of the purpose and scope of use of such information through user protocols and privacy policies.
We take information security very seriously. We have set up a dedicated team responsible for the development and application of a variety of security technologies and procedures, we will be responsible for security management and key security positions of personnel security background check, we have established a sound information security management system and internal security incident disposal mechanism. We will take appropriate security measures and technical measures in line with industry standards to store and protect your personal information to prevent the loss, unauthorized access, public disclosure, use, damage, loss or leakage of your information. We will take all reasonably practicable steps to protect your personal information. We will use encryption to ensure the confidentiality of our data; we use trusted protection against malicious attacks on our data.
We will conduct data security awareness training and security capability training and assessment for employees to enhance their awareness of the importance of protecting personal information. We will authenticate the identity and control the rights of employees handling personal information, and sign confidentiality agreements with employees and partners who have access to your personal information. We will clarify the job responsibilities and code of conduct to ensure that only authorized personnel can access personal information.
In case of personal information leakage and other security incidents, we will launch emergency plans to prevent the expansion of security incidents, and inform you in the form of push notifications, announcements, etc.
We also ask you to understand that in the Internet industry, due to the limitations of technology and rapid development as well as the possible existence of various malicious attack means, even if we do our best to strengthen security measures, it is not always possible to ensure that the information is 100 percent secure. Please understand that there may be security problems in other links beyond our control.
4. External provision
Currently, we do not actively share or transfer your personal information to third party. In case of any other sharing or transfer of your personal information or you need us to share or transfer your personal information to third party, we will directly obtain or confirm that the third party have obtained your express consent to the above actions.
We will not publicly disclose the personal information we collect. If it is necessary to publicly disclose, we will inform you of the purpose of this public disclosure, the type of information disclosed and the sensitive information that may be involved, and obtain your express consent.
With the continuous development of our business, we may conduct mergers, acquisitions, asset transfers and other transactions, and we will inform you of the relevant circumstances, in accordance with laws and regulations and standards not lower than those required by this guidance, or require new controllers to continue to protect your personal information.
In addition, in accordance with relevant laws, regulations and national standards, we may share, transfer or publicly disclose personal information in the following situations without prior authorization and consent of the subject of personal information:
a) Related to the performance of our obligations under laws and regulations;
b) Those directly related to national security and national defense security;
c) Those directly related to public safety, public health and major public interests;
d) Those directly related to criminal investigation, prosecution, trial and execution of judgment;
e) For the purpose of safeguarding the major legitimate rights and interests such as the life and property of the subject of personal information or other individuals, but it is difficult to obtain authorization and consent of the person;
f) Personal information disclosed by the subject to the public;
g) Collecting personal information from legally disclosed information, such as legitimate news reports, government information disclosure and other channels.
5. Your rights
You may access, update or correct your personal information at any time during your use of THINKERRIDE. You may also contact us to restrict the collection, use, disclosure or processing of your personal information. You may also request us to delete your personal information collected or withdraw your consent at any time.
You can access, update or correct your personal information at any time through our Settings screen. We may request verification of your identity when you update your personal information, and once we have sufficient information, we will respond to your request within a reasonable time.
5.2 Delete right
You have the right to erase your personal information. You can erase all or part of your personal information through this software at any time.
5.3 Restricted treatment
You have the right to request us to restrict the processing of your personal information and not to act as the subject of the data automatically processed, including user portraits. You can always call 191-2258-2234 or E-mail to jzhang@thinkerride.com to give such instructions.
5.4 Withdrawal of Consent
You may, by submitting a request, revoke your consent to the collection, use and disclosure of your personal information under our control. You may change your decision at any time by calling 191-2258-2234 or by E-mail to jzhang@thinkerride.com and we will process your request within a reasonable time. Please understand that some service functions of THINKERRIDE can only be provided based on specific information, and according to your cancellation request, it may affect your normal use of some functions of this software.
5.5 Unbinding
You can unbind your vehicle with this software at any time. Once unbound, you and no one else will be able to view the historical information generated by the vehicle during your binding.
6.LICENSE
In order to realize the relevant functions of THINKERRIDE platform, we use the plug-ins/third-party libraries provided by the third party. See the reference for details:
http://ma.global.support.thinkerride.com/fullsdk/index.html
7.Aleration
Siqi Technology reserves the right to update this statement at any time When the terms of the Privacy Policy change, we will show you the changed guidelines in push notifications, pop-ups or other appropriate forms when you log in and update the version.